Help Paying My Bill
If you are in need of assitance of meeting your water bill obligations, below are programs and opportunities that can help you.
Customer Service Hours of Operation
| Opening Days | Timings | Contact |
| Monday to Thursday | 7:30 AM 4:00 PM | |
| Alternating Friday Hours | 7:30 AM 3:00 PM |
ETWD Life Line Application Download PDF
Payment Assistance Options
You may qualify for assistance through external programs; however funding is not guaranteed.
Orange County 211
211 is a 24-hour phone referral service for individuals needing assistance with paying utility bills, food, health services, domestic violence assistance, shelter and many other needs. Please dial 2-1-1, call toll-free at (888) 600-4357 or visit https://211oc.org/ for more information.